We collaborate with an agency that deals with assistance for disservices received from airlines.

The company Ritardo Aereo, helps our customers with any problems that occurred before, during, or after the flight.

The company legally represents the customer during the airline claim process.

It will be possible to recover up to € 600 for delay, cancellation, and overbooking and up to approximately € 1,200 for lost luggage.

The service is free, the company will only take a commission on the recovered credit.

To use the service, you can contact reception or fill out the online form.